Privacy Policy -The Sacred Lounge

Effective Date: August 6, 2025

At The Sacred Lounge Spa, your privacy matters. This policy outlines how we collect, use, and protect your personal information — especially when it comes to SMS communications and online activity.

1. Information We Collect

We may collect the following information when you interact with us:

Name, email address, phone number, and mailing address
Booking and purchase history
Device data (e.g., IP address, browser type, cookies)
SMS consent and preferences
Items added to your cart

2. How We Use Your Information

We use your personal data to:

Schedule and manage appointments
Process payments and fulfill orders
Send order updates, promotional content, and appointment reminders via email or SMS (with your consent)
Understand shopping behavior and improve your experience

3. SMS Marketing & Abandoned Cart Texts

By opting into our SMS marketing, you agree to receive recurring messages about your appointments, order status, promotions, and cart reminders. These messages may be sent using automated technology. Consent is not a condition of purchase.

Example:
The Sacred Lounge Spa uses cookies to help keep track of items in your cart, including when you've abandoned it. This information may be used to determine when to send SMS cart reminders.

4. Third-Party Data Sharing (SMS Specific)

We value your trust and never sell your personal information to non-affiliated third parties.

Important SMS Note:
We do not share text messaging originator opt-in data and consent with any third parties.

5. Location Tracking

We may collect location data (e.g., your IP address) to improve service relevance or support local marketing. This information is used only in aggregate and never sold.

6. Opting Out

You can opt out of SMS messages at any time by replying STOP to any message. Standard message and data rates may apply.

7. Data Security

We use secure third-party tools and encrypted platforms to protect your information. While no online system is 100% secure, we follow industry best practices.

8. Contact

If you have any questions or would like to update your preferences:
📧 thesacredlounge@gmail.com